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ORIGINAL ARTICLE
Year : 2015  |  Volume : 1  |  Issue : 3  |  Page : 207-211

Job characteristic perception in medical record staff of training hospitals


1 Department of Health Information Technology and Management, Social Determinant of Health Research Center, Isfahan University of Medical Sciences, Isfahan, Iran
2 Department of Medical Record, Hajar Hospital, Shahrekord University of Medical Sciences, Shahrekord, Iran
3 Department of Educational Administration, Health Information Technology and Management Research Center, Isfahan University of Medical Sciences, Isfahan, Iran
4 Department of Pharmacoeconomics and Pharmaceutical Administration, School of Pharmacy, Student's Scientific Research Center, University of Medical Sciences, Tehran; Department of Health care Management, Isfahan University of Medical Sciences, Isfahan, Iran

Correspondence Address:
Sedighe Torki
Department of Medical Record, Hajar Hospital, Shahrekord University of Medical Sciences, Shahrekord
Iran
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Source of Support: This paper is derived from MSc thesis in Isfahan University of Medical Sciences, Isfahan, Iran., Conflict of Interest: None


DOI: 10.4103/2395-2296.158327

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Introduction: Motivating human resources is one of paramount objectives in realizing the importance of an organization. Every job containing some specific characteristics can be motivating. Thus, by identifying characteristics of each job as well as job enrichment as an organizational interference planned, steps can be taken toward rebuilding the jobs aiming at making them challenging, motivating, and satisfying. The present study aimed to determine job characteristic perception mean in medical record staff of training hospitals in Isfahan in 2012. Methods: The type of the study is descriptive survey. The population includes all the medical record staff working in medical record departments in the training hospitals of Isfahan. One hundred twenty seven subjects were selected by conducting a census. Data collected by using questionnaire of job characteristics devised by Hackman and Oldeham. Content validity was confirmed by experts and its reliability was calculated through the coefficient of Cronbach's alpha (r1 = 0.84). The completed questionnaires were entered into SPSS (18) software; furthermore, statistical analysis was performed descriptively and inferentially (MANOVA, least significant difference). Results: Job characteristics scores mean and its elements (variety of skills, job identity, job significance, independence, and feedback) were higher than the average level. No significant difference was noticed among mean amounts of job characteristic perception according to age, gender, education, and type of educational degree in hospitals. However, there was a significant difference among mean amounts of job characteristic perception according to unit of service and years of service in hospitals. Conclusion: Findings show that all job characteristic aspects score was higher than average level and job significance perception score was higher than other aspects. As job characteristics have a great role in changing intrinsic motivation level in staff, it is suggested that different jobs in medical record department be devised in a way that staff, with intrinsic motivation and enthusiasm, step toward achieving job objectives and main goals of health system.


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